PopMCP
loox_get_The number of published product reviews across the whole store, their average rating to one decimal place, and the count per star.
Loox MCP server for your AI
See your latest reviews, work out the average rating for any period, compare products, find what a customer wrote, and pick out the low ratings still waiting for a reply.
PopMCPLoox
What's our average rating this month, and how many reviews at each star?
Supported Loox tools
Every operation in Loox's API reference is here, for both its merchant and shopper views, with the jobs Loox has no endpoint for done in one call: a rating breakdown for any period, a comparison of products, finding a customer's reviews, and listing low ratings with no reply.
15 tools in the full catalog: 15 read and 0 write. 15 load by default, and the rest are found with tool search.
loox_get_The number of published reviews of one product, their average rating to one decimal place, and the count per star.
loox_get_Get one published product review as shoppers see it, with an abbreviated name and no email or order data, optionally translated with locale.
loox_get_Get one published store review as shoppers see it, with an abbreviated name and no email, optionally translated with locale.
loox_get_The number of published store reviews, their average rating to one decimal place, and the count per star.
loox_list_List product reviews the way shoppers see them: published only, in the store's featured order, with abbreviated names and no email or order data.
loox_list_List store reviews the way shoppers see them: published only, in the store's featured order, with abbreviated names and no email.
loox_find_Find the reviews one customer left, by email, Shopify customer id or Shopify order id, in any moderation status.
loox_get_The number of reviews at each star rating, the total and the average to two decimal places, for any period, product or moderation status.
loox_list_Low-rated reviews with no reply from the merchant, newest first, for working through a support queue.
loox_product_Compare products by their reviews, which Loox has no report for: per product, the number of reviews, average rating, count per star, how many have photos or videos, and the latest review, with the product's id and link.
loox_get_Get one product review of any moderation status, with reviewer email, customer id and order id.
loox_get_Get one store review of any moderation status, with reviewer email and customer id.
loox_list_List product reviews with everything Loox holds: rating, text, photos and videos, the merchant's reply, reviewer name and email, Shopify customer and order ids, and moderation status.
loox_list_List store reviews, which are about the shopping experience and not about a product, with reviewer name, email, customer id and moderation status.
Connect Loox to Claude, ChatGPT and Claude Code
Credentials off one Loox screen, then an endpoint your client signs into. Nothing to deploy, and nothing to install.
In the Loox admin, open Settings, then API Keys. Copy the Public Store ID at the top of the page, then click Generate and copy the new key, because Loox shows it only once. Paste both here. Loox says its API is available on the Convert and Unlimited plans.
Public Store ID
4JG3Fn92E.37d12ab29c4d...API key
••••••••••••3f7aConnectionVerified
Loox's API only reads, so the AI cannot publish, hide, delete or reply to a review. Those stay in the Loox admin, and the AI can draft a reply for you to paste in. The merchant tools can read reviewer emails, customer ids and order ids. Each connection reaches one Loox store.
Reach Loox
Reach other connectors
Teammates on read-only
Drop the PopMCP URL into Claude, ChatGPT, Claude Code, Codex or any other supported client. It signs in through PopMCP with OAuth, so your Loox credential never leaves the server.
app.popmcp.com/mcp
Claude wants to connectApproveAsk for something harmless before the agent changes anything. Writes run as soon as it calls them, so confirm it reads the right account first.
What's our average rating this month, and how many reviews at each star?
loox_get_rating_breakdownok
Then just ask for the work
“What's our average rating this month, and how many reviews at each star?”
- get_rating_breakdown
“Which low-rated reviews are still waiting for a reply? Draft an answer to each”
- list_reviews_needing_reply
“Which products have the best and worst ratings, with at least five reviews?”
- product_review_report
“Did jane@example.com leave a review, and what did she say?”
- find_reviews_by_customer
“Show me the reviews waiting to be published”
- list_product_reviews
- list_store_reviews
“Find five-star reviews of this product in German, for our product page”
- list_published_product_reviews
Use Loox from the assistant you already open
One hosted endpoint, registered once per client. The same tools and the same permissions, whichever window the request comes from.
Claude DesktopCustom connector
Add the PopMCP URL under Customize → Connectors and the tools appear in every chat.
Claude WebCustom connector
The same endpoint, registered in the browser. Nothing to install on the machine you are working from.
ChatGPTCustom connector
Register PopMCP as a custom connector, then let ChatGPT read and update the account.
CodexDesktop & CLI
Wire the endpoint into Codex or the Codex CLI when a task needs live business context, not a fixture.
OpenCodeCoding agent
Register the remote MCP server in OpenCode's config for terminal-first and scripted agent runs.
ZCodeDesktop app
Add PopMCP as an MCP server in Z.ai's desktop app and work the account from the same window.
Explore other MCP servers
Every one of them runs on the same hosted endpoint, with the same controls.
FAQ
Loox MCP server questions
What teams ask before putting Loox behind an AI client.
What do I need to connect Loox?
Your Public Store ID and an API key, both under Settings, API Keys in the Loox admin. Loox says its API is available on the Convert and Unlimited plans. There is no app to register. Loox shows a key only once, so copy it when you make it.
Can the AI reply to or publish reviews?
No. Loox says both of its APIs are read-only, and reviews can only be created, changed or deleted in the Loox admin. The AI can find the reviews that need an answer and draft replies for you to paste in.
Will the AI see my customers' emails?
The merchant tools return reviewer emails, Shopify customer ids and order ids, because finding a customer's reviews needs them. The tools with published in their name show what shoppers see, with abbreviated names and no email or order data, so use those for marketing copy. Review text comes back marked as third-party content, and the AI is told never to act on instructions inside it.
Can it read translated reviews?
Yes, on plans where Loox includes AI translations. The tools with published in their name take a language, and show the translation alongside the customer's own words when Loox has one.
Can it find every review by one customer?
Loox has no filter for that, so find_reviews_by_customer reads reviews newest first and checks each one by email, customer id or order id. It reads up to a fixed number of pages, and says so when it could not check them all, so a clean miss is never overstated. Narrowing the dates helps on a large store.
Can it tell me about new reviews as they come in?
The AI reads your latest reviews whenever you ask. Loox can also send webhooks to a server of your own, but they are only set up under Settings, API Keys in the Loox admin, so PopMCP cannot add one for you.
Do I have to run or host the Loox MCP server myself?
No. PopMCP hosts it and gives you a Streamable HTTP MCP URL. There is nothing to deploy, no callback URL to register, and no infrastructure to keep running or patch.
Which AI clients can use this MCP server?
Any client that supports a remote Streamable HTTP MCP server: Claude Desktop, Claude Web, Claude Code, ChatGPT custom connectors, Codex and the Codex CLI, OpenCode and Z.ai's ZCode, as well as editors such as Cursor, Windsurf and Zed. Your client signs in to PopMCP with OAuth; the provider credential never leaves the server.
How do I connect Loox to Claude Code?
Connect Loox in PopMCP first, then run claude mcp add --transport http popmcp https://app.popmcp.com/mcp in a terminal. Inside Claude Code, run /mcp and sign in to PopMCP in the browser window it opens, ticking Loox on the consent screen. The Loox tools are then available in that session, and no Loox credential is stored on your machine.
Do all 15 Loox tools load by default?
Yes. The Loox catalog is small enough that all 15 tool definitions load into every conversation, so your AI never has to search for one before it can call it.
What is the difference between a tool and a trigger?
A tool is something your AI calls, and there are 15 here. A trigger is something PopMCP watches for you: 9 Loox events that can start work on the PopMCP side. Triggers never enter your AI client's context, and none of them ask you to paste a callback URL into Loox.
Connect Loox to your AI in minutes
Launch a hosted MCP endpoint for Loox, keep tool access under control, and start testing real workflow prompts right away.