PopMCPProduct support
A connection that will not authorize, a tool behaving differently to the provider, endpoint or sign-in trouble, or anything in the app that looks wrong.
support@popmcp.comTalk to the people who built it
Pick the route that matches what you need and it lands with the right person first time.Every address below is monitored by the PopMCP team, not a ticket router.
Sales and Enterprise
Custom workspace or connection volumes, SSO and SAML, a signed DPA with custom terms, a procurement or security review, or a named contact with an SLA. Scoping that on a call takes one conversation instead of four emails.
Set it up yourself
Per-client connection steps, OAuth sign-in, and endpoint configuration are documented in full. Most setup questions are answered there faster than we can reply.
Read the docsAsk for a tool
Not seeing a provider you depend on? Send it through with the workflow it would unlock and it gets assessed against the three things that decide whether a connector can exist.
Request an integrationDirect mailboxes
Where each kind of message goes
Subject lines are pre-filled so nothing gets filed under the wrong queue.
Billing
Invoices and receipts, renewal timing, plan changes and proration, add-on capacity, cancellations, and refund requests under the published policy.
billing@popmcp.comPrivacy and data
Data subject requests, questions about what usage telemetry is retained and for how long, the Data Processing Agreement, and the subprocessor list.
privacy@popmcp.comSecurity disclosure
Report a vulnerability with enough detail to reproduce it. Please do not access data that is not yours, degrade the service, or disclose publicly before we have had a chance to fix it.
security@popmcp.comLegal
Questions on the terms of service, the acceptable use policy, contractual notices, and anything else covered in the legal center.
legal@popmcp.comSales, in writing
If a call is the wrong shape for it, the same scope in an email: custom volumes, SSO and SAML, a DPA with custom terms, or a procurement and security review.
sales@popmcp.comWhere we are
PopMCP is operated from Australia, and the customer agreement is governed by Australian law. The terms, privacy policy, security overview, data processing agreement, and current subprocessor list are all published rather than available on request.
Or skip the email and connect a tool now
The free plan runs indefinitely with no card, so you can have a working MCP endpoint before anyone replies.