Drift MCP server for your AI

Start a new conversation with a contact by email, for example to continue something that began on another channel.

Download a file attached to a message.

Read one conversation: status, participant user ids, contact id, inbox id, tags, the playbook it came from and times.

Count the conversations in this Drift account by status: open, closed and pending, with a total.

Read a conversation as one formatted text transcript.

Read a conversation's messages, 50 to a page, including private notes.

List conversations, most recently updated first, optionally by status.

Report on conversations with filters and metrics, for example every closed conversation in a date range with its time to close and message counts.

Post a message in a conversation.

Create a contact.

Add an event to a contact's timeline in Drift, such as "Requested a demo from <your app>".

Remove a contact from the Contacts view in Drift.

Look contacts up by email or by your own external id.

Read one contact, with all their attributes, by Drift contact id.

List every contact attribute in this Drift account with its internal name, display name and type (STRING, NUMERIC, BOOLEAN, DATETIME or DATE).

Unsubscribe contacts from Drift emails, by email address.

Change a contact's attributes by Drift contact id.

Create a company account in Drift.

Hide a company account from the list in Drift.

Read one company account by id.

List the company accounts in Drift (used for account-based marketing), with owner, domain and custom properties, and the total.

Update a company account.

Read one whole conversation in one call: status, tags and playbook, the contact's details, the participants' names, and the messages oldest first as plain text with each author's name, including private notes.

Read the text transcripts of up to 10 conversations at once, to summarize or review a batch.

Read one user (agent or bot) by id.

Start here.

List conversations, most recently updated first, with each contact's name and email instead of only an id.

List every user (agent or bot) in this Drift account with id, name, email, role and availability.

Change an user's details, or set them available or offline for chat.

List the conversational landing pages that are enabled, with playbook id, name and page link.

List the bot playbooks that are enabled and active, with name, goals, type, authors and interaction id.

List every team in this Drift account with its members, owner, status and availability mode.

List the teams one user belongs to.

Show what this connection can reach: the Drift organization id, the scopes on its token, and when the token expires.

List meetings booked in this Drift account between two times, with the agent, the scheduling contact, the conversation, start and end.

Read a conversation's transcript as structured JSON rather than formatted text.

Change a contact's attributes using your own external id, or Drift's anonymous id, instead of the Drift contact id.

Add a teammate to Drift through SCIM, on Drift's paid plans.

Delete an user account through SCIM, on Drift's paid plans.

Read one user account through SCIM, on Drift's paid plans.

Search user accounts through SCIM, the provisioning interface, on Drift's paid plans.

Replace an user account through SCIM, on Drift's paid plans.

Change fields on an user account through SCIM, on Drift's paid plans.

Read up to 20 users at once by id, such as a conversation's participants.

Permanently erase all data (attributes, conversations, messages and more) for every contact and user with an email address.

Ask Drift to gather all data for every contact and user with an email address, for a privacy request.