Birdeye MCP server for your AI

Read how the business ranks against its competitors on reviews and rating.

Read a business overview: review and rating counts, industry benchmark, sentiment, positive and negative reviews, and the last 30 days of reviews and replies.

Read the review reply rate over time, with an optional earlier period to compare in comparisonFilter.

Read the number of reviews and average rating for each location.

Read the number of reviews and average rating over time.

Read the number of reviews and average rating per review site.

One call for how a business is doing: its profile, reviews per site, overall rating, sentiment and benchmark.

Check a customer in, which can send them a review request by email or text.

Read one contact by id, cid, email or phone.

Read a location's listing information as published to online directories.

Read the status of a location's listings across directories.

List contacts with customerId, name, email, phone and last activity.

Create or update a contact: firstName, lastName, email, phone, countryCode, smsOptin, tags, customFields and externalId.

Read one business or location: name, alias, phone, email, website, address, hours, services, keywords and the product features it has.

Read an enterprise's or location's hierarchy as a small tree: each node is a level value such as a region or city, with the businessIds and businessNumbers mapped to it and its children.

List every location and sub-account under the connected account, with id, name, alias, address, phone, type and status.

Find businesses or locations under the account by name or number, with partial name matching.

Read reputation scores, average ratings and review counts per location.

Read sentiment and mentions per review category, such as customer service or wait time.

Add tags to reviews.

Find recent reviews with no reply yet, in the rating and date range you want.

Read competitors' average rating and total reviews for a date range, with the same filters as birdeye_list_competitor_review_details.

Read how many reviews a business has per source, with its sources and ratings.

List the competitors set up for an enterprise, with their ids.

List only review ids with their reply text and date.

List reviews with rating, comments, reviewer, source, date, link and any reply.

List the review tags in the account.

Post a reply to a review.

Follow a scheduled or published post.

Publish or schedule a post on social sites.

List the responses to a survey, with answers and tags.

List the surveys on a business, with each survey's id and name.

List the review sites connected to a location, with their links.

Create a ticket from a review, a survey response or nothing (untagged).

List tickets.

Change a ticket's status or assignee.

List inbox messages for a business.

Read insight category data per location for a date range.

Read a review-derived NPS score per location, with promoters, passives and detractors.

Read a review-derived NPS score over time, with promoters, passives and detractors.

Read the review reply rate per location.

Read the average time to reply to reviews per location.

Read the average time to reply to reviews over time, with an optional earlier period to compare.

Read how review requests turned into reviews: sent, opened and clicked.

Read review counts by rating for each assisted employee.

Read how many reviews there are at each star rating.

Read how review requests are used: sent, opened and clicked.

Read visitors grouped by source.

Check a customer in with separate email and text preferences, which can send them a review request.

Answer a question on a location's Google profile.

Add a question with its answer to a location's Google profile.

Add a service to the account's Google profile.

Publish a location's information to online directories, within the plan chosen.

Stop publishing a location's information to its directories.

Delete all questions and answers on a location's Google profile.

Delete a contact by id from the listed businesses.

Delete a customer by customerId.

Delete an answer the owner posted.

Delete a question the owner posted, with its answers.

Delete Google profile services, from every location mapped to them.

Publish a business's information to its online directories to correct them.

Read a contact's activity log, optionally between startDate and endDate.

Read a contact and their preferences by id, cid, email or phone.

Read the top Google search keywords the business ranks for.

Read which services are mapped to which categories at location level.

Read the points behind a listing report's graph.

Read Google listing analytics for a business.

Read structured menu information for businesses.

List the types of Apple action link, the click-throughs shown on a place card.

List the Apple attributes a location can have.

List contacts by type (Lead or Customer) and source, added between startDateUtc and endDateUtc.

List all question and answer entries for a business, in order.

List the Google attributes for a category.

List the questions and answers on a location's Google profile.

List the services on the account's Google profile.

List the hotel attributes set up for a business.

List the categories a directory offers.

List the kinds of extra hours a location supports.

List contacts who opted out or were blocked in a period.

List contacts who opted out or were blocked in a period, from the newer contact API.

List the unanswered questions on a location's Google profile.

Subscribe or unsubscribe a contact from email and text.

Send a contact us message into the Birdeye inbox for a business.

Change a contact's email and text preferences.

Change an answer the owner posted.

Change a question the owner posted.

Change a Google profile service.

Map services to categories at location level.

Update a location's details on all its directories.

Create or update a contact with separate email and text preferences.

Add locations to an integration and set them active.

Create a new business under a reseller account.

Delete an account or sub-reseller under a reseller.

Read impressions from Birdeye's own website, per location and in total, for a date range.

Read the parent and child relationships between an enterprise's businesses.

List the active employees of an account, sorted.

List the time zones Birdeye accepts, for use when updating a business.

Update a business's profile: name, alias, location, emailId, phone, website, hours, services, keywords and more.

Turn a business on or off in Birdeye.

Set which hierarchy level values a location belongs to.

Save the tabs shown on a business's public profile.

Compare experience scores with the industry and with an earlier period.

Read experience metrics per location, with changes since the earlier period.

Read the experience score over time across sentiment, reputation, listings and calls.

Compare the reputation score with the industry for a date range.

Read reputation scores, average ratings and review counts per review site.

Read the reputation score over time.

Compare the sentiment score with the industry for a date range.

Read sentiment scores and mentions per location.

Read the sentiment score and mentions over time.

Find the best or worst locations by experience score.

Find the best or worst locations by reputation.

Find the best or worst locations by sentiment.

Connect a review site to a competitor's location.

Add a competitor to an enterprise.

Add a location to a competitor.

Create review tags in the account.

Delete a review tag from the account by name.

Compare insight category scores with competitors.

Compare review keywords with competitors.

Compare review topics with competitors.

List archived public reviews for a date range.

List all the competitor businesses of an enterprise.

List the locations of one competitor.

List competitor reviews near your locations for a date range.

List a competitor's reviews.

Remove the listed tags from every review in the account.

Remove tags from reviews.

Add products by id to a location's Google profile.

Connect a Google Merchant account for product listings.

Create a product on the Google Merchant account linked to Birdeye.

Delete products from Google Merchant Center and Birdeye.

Delete a scheduled or published post made through this API.

Change the text of a published post made through this API.

Change a scheduled post made through this API.

Read one product listing.

Follow a media upload batch.

Read social performance per channel for a date range, with an optional earlier period to compare.

List product listings for the account or its locations.

Remove products by id from a location's Google profile.

Change a product listing.

Upload up to 50 image or video links to the Birdeye media library for use in posts.

Create a survey with its questions.

Read a survey's questions.

Read how many surveys were sent and the response rate per location.

Submit a response to a survey on someone's behalf.

Change how a survey page looks and who can use it, such as logo, title, progress bar and theme colour.

Connect a review site to a location so its reviews are collected.

Create a custom field for the account.

Delete a custom field.

Disconnect a review site from a location.

Read how consistent and reliable the business's information is across AI models.

Read the sentiment report across AI models for a business.

Read how AI Search is set up for a business.

Read one custom field and its value for a location.

Get the short link of a review or survey request for one customer.

Read which businesses AI models name for the prompts and themes tracked.

Read the sources AI models cite for a business.

List the AI Search runs available for a business, whose dates the reports below take.

List the account's custom fields, with each field's id, name and type.

List the short names of the review sites on a location, such as google.

Set a custom field's value on a location.

Update the default templates of businesses under a reseller to use the default review sources.

Change a custom field's description, default value, options or visibility.

Add an user to the business.

Remove an user's access to a business.

Read a Birdeye user's details by email: name, role and access.

Email an user a link to reset their Birdeye password.

Change an user's access, notifications and role.

Add photos or other media to a business.

Add a comment to a ticket.

Add a custom card to a business's public profile.

Delete a custom card from a public profile.

Delete media from a business.

Read the custom cards on a location's public profile.

List the photos and other media on a business, with ids and links.

Change a custom card on a public profile.

Change a media item's category.

Send conversation events to a link.

Send events to a link: REVIEW_CREATED, TICKET_CREATED or APPOINTMENT_BOOKED, for example.

Stop a webhook subscription.

List the event names a conversation webhook can listen to: conversation.created, conversation.updated, message.added and conversation.closed.

List the webhook subscriptions on the account: id, webhookUrl, eventName and created date.